Employee Lifecycle Program Manager (Public Service Administrator)

About the role

The State of Illinois, through Central Management Services (CMS), is seeking an Employee Lifecycle Program Manager (Public Service Administrator, skill option general administration/business marketing/labor/personnel) to lead statewide initiatives that improve employee engagement and retention. The role works under the administrative direction of the Statewide Employee Experience Manager and covers onboarding, offboarding and other assigned program processes across agencies.

Key responsibilities

• Serve as the Employee Lifecycle Program Manager for onboarding, offboarding and other assigned program processes statewide.
• Develop, maintain and update training for agencies statewide on employee experience programs.
• Analyze surveys, questionnaires and focus groups and report findings with recommendations for improvement.
• Coordinate with the supervisor to improve or innovate methods for monitoring employee experience and engagement.
• Administer the Emerging Leaders Program and Personnel Academy.

Required profile

• Knowledge, skill and mental development equivalent to four years of college.
• Prior experience equivalent to three years of progressively responsible administrative work in a private or public organization.
• Background check and self-disclosure of criminal history required; overtime, evening and weekend work, travel and use of agency technology are conditions of employment.

Preferred qualifications

• Three years of experience creating or enhancing employee experience initiatives.
• Two years of experience with SuccessFactors or similar HCM software, and with Microsoft Office (Excel, Word, Outlook).
• Two years of experience presenting to diverse audiences, training staff and implementing DEI initiatives.
• Experience with SharePoint and Adobe tools.

What we offer

• Salary of $8,750-$9,167 per month, full-time, 8:30 am to 5:00 pm, Monday to Friday, with 2 to 5 days per week in the office.
• Group insurance (health, life, dental, vision), 10-25 days of paid vacation, 12 days of paid sick time, 13-14 paid holidays and 12 weeks of paid parental leave.
• Pension through the State Employees Retirement System, tuition reimbursement and loan forgiveness eligibility.