Director, QualityOne Strategy Operations

About the role

Veeva Systems is looking for a Director, QualityOne Strategy Operations in Boston, Massachusetts. The role is the primary strategic and operational partner to the QualityOne business unit CEO, bridging top-level vision with cross-functional execution. It covers executive reporting, revenue and pipeline analytics, data governance, and the go-to-market engine for new products and new industry verticals.

Key responsibilities

• Partner with the CEO and strategy team to build and track performance against growth plans, milestones and business unit assumptions
• Conduct industry-specific pricing, packaging and commercial analyses
• Support entry into new vertical markets through research, data analysis and project management
• Lead operational readiness and project execution for new product launches and market expansions
• Own executive-level performance reporting, including dashboards tracking KPIs, ARR/CARR, pipeline velocity and business health
• Analyze revenue trends, win/loss metrics and operational bottlenecks and turn them into strategic recommendations
• Enforce data quality standards, audit CRM data hygiene and ensure accurate forecasting
• Drive alignment across Strategy, Sales, Marketing and Product, and run recurring executive meetings, business reviews and planning retreats
• Lead high-priority cross-departmental special projects on behalf of the CEO

Required profile

• 10+ years of progressive experience in business operations, strategy, consulting or revenue operations within B2B SaaS or technology
• Demonstrated experience operationalizing new product launches and market expansion plans
• Proven track record of working directly with leadership to drive accountability
• Bachelor's degree in Business, Finance, Operations or a related field (MBA preferred)
• Willingness to travel up to 15%

Required skills

• Business analytics and executive KPI dashboarding
• CRM environments (e.g. HubSpot)
• Nice to have: pricing and packaging analysis, management consulting background, and direct experience building GTM plans for new verticals

What we offer

• Base pay of $125,000 - $300,000, with possible variable bonus and/or stock bonus
• Medical, dental, vision and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs and a 1% charitable giving program