Director of Operations (Part‑time, Remote)

About the role

The Director of Operations will lead day‑to‑day activities for Marlboro Market, a Boston‑based supermarket. This part‑time remote position focuses on overseeing operational workflows, budgets and team performance to ensure excellent customer service.

Key responsibilities

• Manage daily operational activities and ensure smooth workflow across the store.
• Develop, monitor and control budgets, optimizing resource allocation.
• Analyze operational metrics, identify trends and implement process improvements.
• Lead, mentor and coordinate team members to maintain high performance.
• Collaborate with stakeholders to align operations with organizational goals.

Required profile

• Proven expertise in operations management, preferably within retail or supermarket environments.
• Strong analytical abilities for trend identification and efficiency enhancement.
• Demonstrated leadership and team‑management skills.
• Experience in budgeting and financial planning.
• Commitment to delivering superior customer service.
• Bachelor’s degree in Business Administration, Operations or related field preferred.

Required skills