Director of Digital Program Management

About the role

Arrow's Digital organization builds scalable, innovative digital strategies, capabilities and operations for its Global Components business. The Director of Digital Program Management sits on the Digital Leadership Team and leads a global team of program, project and portfolio managers and change leaders, defining the operating model, ways of working and collaboration approach needed to reach the digital vision and OKRs.

Key responsibilities

• Lead a global team of program, project and portfolio managers and change leaders.
• Define, communicate and lead the cross-functional operating model, ways of working and collaboration approach.
• Run business reviews, program communications and governance forums such as the Steering Committee and Core Team.
• Partner with leadership on program scope, roadmaps, sequencing, trade-offs and key results (OKRs).
• Manage stakeholder expectations and partner with Digital Product Management and Business leaders on change management needs.
• Partner with Finance and IT on program budget and investment strategies for people, process, technology and data.
• Track program progress and performance, and use industry insights to spot trends and opportunities.
• Lead change management programs and internal communication, including the Digital CAN, Viva Engage community and intranet articles.
• Cultivate a customer-centric, learning-based culture and support events such as Learning Labs and Town Halls.

Required profile

• Bachelor's degree in business, information systems or a related field preferred.
• 12+ years of progressively increasing digital program management and leadership experience.
• Experience in a large, complex global environment; B2B industrial background preferred.
• Strong financial, reporting and analytics skills, synthesizing complex data into clear business insights.
• Proven ability to manage multiple projects and priorities and to present to executives and facilitate large groups.

Required skills

• Financial reporting and analytics
• Program management and change management
• Public speaking and facilitation

What we offer

• Hiring range of $163,800 to $251,625, depending on location, experience and education.
• Medical, dental and vision insurance, 401k with matching contributions, and disability insurance.
• HSA/HRA options, paid time off and tuition reimbursement.
• Hybrid schedule: office on Tuesdays, Wednesdays and Thursdays, work from home on Mondays and Fridays.
• Discounted RTD passes, on-site gym, bike racks and other perks.