Deal Desk Analyst – Strategic Deal Operations

About the role

We are seeking a strategic Deal Desk Analyst who blends deal‑structuring expertise with a passion for AI‑driven process optimization. The role accelerates deal velocity through intelligent automation while ensuring compliance with company policies and maximizing deal value.

Key responsibilities

• Partner with GTME (Sales) and GS (CX) teams to structure non‑standard and complex deals, aligning with company guidelines and revenue recognition policies.
• Review and approve deal terms, pricing, and discount structures within established approval matrices.
• Guide pricing negotiations, commercial terms, payment terms, and special provisions while maintaining margin targets.
• Collaborate with Legal, Revenue Operations, and Accounting to ensure deal compliance, accurate booking, and revenue recognition.
• Develop and maintain deal‑desk policies, guidelines, playbooks, and best‑practice documentation.
• Implement and optimize AI and automation tools for contract analysis, issue alerts, and automated decision support.
• Create dashboards and automated reporting systems on key metrics such as deal velocity, approval times, and discount trends.
• Facilitate pricing training and enablement for fast‑growing GTME and GS teams.

Required profile

• Bachelor's degree in Business, Finance, Economics, or a related field.
• 3–6 years of experience in a deal desk, sales operations, finance, or a comparable analytical role.
• Proficiency with CPQ tools and CRM systems, preferably Salesforce.
• Advanced Excel/Google Sheets skills, including financial modeling and data analysis.
• Strong quantitative and analytical abilities with meticulous attention to detail.
• Proven ability to identify manual processes and design scalable automation solutions.
• Excellent communication skills for effective interaction with customer‑facing teams and executives.
• Solid business acumen and understanding of sales processes.

Required skills

• Salesforce (CRM)
• CPQ tools
• Microsoft Excel
• Google Sheets
• Financial modeling
• Data analysis
• Automation tools (e.g., Zapier, Clay)
• No‑code/low‑code platforms
• Contract lifecycle management (CLM) systems
• LLMs such as GPT or Claude and prompt engineering