Data Analyst – Policy Billing & Data Processing

About the role

Knights of Columbus is seeking a detail‑oriented Data Analyst to support its operations by maintaining and processing policy‑related data, billing information, and customer account activities. The role involves handling policy billing processes, analyzing account information, responding to customer and agent inquiries, and ensuring accurate processing of transactions.

Key responsibilities

• Maintain and process policies related to Government Allotment and Discounted Premium payments.
• Process combined bills, payer updates, pay mode changes, and required refunds.
• Review and analyze billing information to ensure accuracy.
• Research and resolve customer and agent inquiries related to billing issues.
• Maintain accurate records and documentation for policy‑related transactions.
• Support operational teams with data processing and reporting activities.
• Identify data inconsistencies and assist in improving workflow processes.

Required profile

• Bachelor’s Degree in Data Analytics, Business Administration, Finance, Statistics, or a related field.
• Experience in data processing, billing operations, reporting, or related analytical functions.
• Ability to work with spreadsheets, databases, and analytical tools.
• Good understanding of billing processes, reporting, and data management.
• Strong analytical and problem‑solving skills.
• Excellent communication skills for handling customer and agent inquiries.
• Strong attention to detail and organizational abilities.

Required skills

• Spreadsheets
• Databases
• Analytical tools