Client Research Coordinator

About the role

Gartner's Client Engagement Services (CES) specialists connect clients and internal stakeholders with the Gartner Business & Technology Insights Analysts, coordinating requests and helping clients solve their most pressing technology and business questions. The Client Research Coordinator acts as a bridge between clients and the analyst community, providing research and resources to business leaders.

Key responsibilities

• Interpret client needs and identify the most relevant Gartner Analyst to fulfill each request
• Provide research and resources to business leaders to help improve their businesses
• Partner with internal stakeholders on client needs
• Read industry research and develop an understanding of complex topics
• Deliver executive-level customer service
• Build strong working relationships with the Gartner Business & Technology Insights Analyst community and receive unlimited access to all Gartner research content

Required profile

• Bachelor's degree preferred
• Experience in proactive problem solving with complex scenarios
• Technologically savvy: able to quickly learn new systems and tools
• Works well in a team environment
• Growth mindset with a self-starter attitude
• Strong interest in business and technology and a willingness to learn

Required skills

• Strong time management and organizational skills
• Analytical mindset
• Strong business acumen
• Excellent written and verbal communication, able to adjust style to the audience

What we offer

• Base salary estimated at 56,000 to 78,000 USD, with possible variation depending on education, experience and location
• Annual bonus plan or role-based, uncapped sales incentive plan
• Generous PTO and a 401(k) match up to 7,200 USD per year
• Opportunity to buy company stock at a discount
• Hybrid work environment with flexible arrangements