Administrative Coordinator – Integrated Medicine & Cardiovascular Service Lines

About the role

The Administrative Coordinator supports the Integrated Medicine and Cardiovascular Service Lines by managing clinic scheduling tools and coordinating daily operations. This position works closely with service line leadership, IT, and clinical staff to ensure efficient use of provider time and compliance with scheduling guidelines.

Key responsibilities

• Develop and maintain clinic scheduling templates, decision trees, diagnosis matrices, and scheduling criteria in Epic.
• Collaborate with IT to build and update accurate templates and ensure proper release of OR and Lab time.
• Provide technical and customer support for providers and access staff using Epic scheduling tools.
• Monitor clinic schedules, coordinate rescheduling, and work with appointment center staff to optimize provider time.
• Meet regularly with providers and access staff to review and improve scheduling templates.
• Prepare and analyze reports related to scheduling and service line operations.

Required profile

• Bachelor's degree in a related field with at least two years of program administration experience, or a high school diploma with six years of program administration experience.
• Preferred experience in a medical office setting and familiarity with Epic Cadence and QGenda.
• Knowledge of outpatient clinical workflows and ability to complete Epic training and pass required exams within one year.
• Strong oral, written, and interpersonal communication skills with a customer‑service orientation.

Required skills

• Epic Cadence
• QGenda

What we offer

• Medical, dental, and vision insurance plans for eligible staff and families.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement plan with up to 10% employer match.
• Basic life insurance up to $50,000.
• Career training, educational opportunities, and merchant discounts.
• Concierge prescription delivery on the main campus.