Account Manager - SMB (Dine-In)

About the role

Join TikTok Local Services as an Account Manager focused on small‑and‑medium‑business (SMB) partners in the dine‑in sector. You will help merchants grow on the platform by providing product insights, consulting support, and driving marketing initiatives.

Key responsibilities

• Identify and outreach potential food and dine‑in merchants to expand TikTok Local Services.
• Maintain and deepen relationships with existing key accounts.
• Plan and execute short‑video and LIVE marketing campaigns to boost merchant performance.
• Coordinate with content, operations, and product teams to ensure smooth campaign delivery.
• Analyze basic performance metrics such as traffic, conversion, and GMV, and recommend optimizations.
• Support merchant onboarding, training, and adoption of TikTok Local Services products.

Required profile

• Bachelor’s degree in Business, Marketing, or a related field.
• At least 3 years of experience in account management, sales, operations, or marketing.
• Strong interest in the food/dine‑in, e‑commerce, or local services industry.
• Excellent communication and stakeholder‑management abilities.
• Proactive, quick learner, and comfortable in a fast‑paced environment.

Required skills