Security Site Supervisor - Hospital

About the role

Allied Universal is hiring a Security Site Supervisor for a hospital in Rochester, NH. The supervisor gives daily leadership and oversight of security operations within a healthcare facility for a high-profile customer, ensuring a safe, secure and patient-centered environment. The role coordinates security services, supports clinical teams and maintains compliance with client policies, Joint Commission standards, EMTALA, CMS requirements and hospital procedures, acting as the main link between hospital leadership, the Security Account Manager and frontline officers.

Key responsibilities

• Manage daily site operations and oversee on-the-job, client-specific and annual refresher training for security personnel
• Define tasks and responsibilities for security officers and lead/supervisory roles, and review 40-hour on-the-job and skills tests for new hires
• Ensure post orders, operating procedures, first aid/CPR/AED training, job safety analysis and safety orientation requirements are followed
• Run daily access control and visitor management audits, create access control clearances, and complete daily site audits and monthly reports in SharePoint
• Plan and deliver training, give briefings to the client, and use WinTeam for scheduling and reporting
• Conduct root cause analysis, quarterly door checks and badge audits, and patrol tour reviews
• Help recruit and hire candidates, coach and evaluate staff, resolve grievances and keep personnel records accurate

Required profile

• High school diploma or equivalent; must pass state licensing training and tests if driving a company or client vehicle
• One of: associate's degree or higher in Criminal Justice, military/corrections/law enforcement experience, or at least 2 years of verifiable security supervision experience
• Able to complete company training in less-lethal methods (handcuffs, baton, pepper spray, Taser) and CPR certification within 60 days of hire
• At least 18 years old (21 if armed)

Required skills

• Strong computer skills and use of scheduling/reporting software
• Monitoring surveillance systems and responding to alarms
• Operating radios, telephones and security monitoring equipment
• Excellent communication and customer service skills, calm under pressure, strong decision-making and problem-solving

Preferred qualifications

• Healthcare or data center security experience
• Military service in a law enforcement or security MOS, or prior law enforcement experience
• College degree in law enforcement or criminal justice

What we offer

• Medical, dental, vision, basic life, AD&D and disability insurance
• Company retirement plans
• Seven paid holidays at time and a half if worked
• 40 hours of vacation after one year, paid out where required by law