Concierge Security Officer – Receptionist

About the role

GardaWorld is seeking a Concierge Security Officer to serve as the front‑line receptionist at its Saint James, Louisiana site. You will combine traditional security duties with high‑level customer service, greeting visitors, handling calls, and ensuring a safe, welcoming environment.

Key responsibilities

• Answer and route incoming calls from the site’s switchboard promptly and professionally.
• Welcome and process employees, contractors, and visitors, issuing and verifying access badges.
• Maintain and file security department records, logs, and electronic files.
• Monitor lobby activity, enforce TWIC requirements, and report security‑related incidents.
• Distribute deliveries, train other officers assigned to the receptionist post, and handle stressful situations calmly.

Required profile

• Authorization to work in the United States.
• High school diploma or GED.
• Valid TWIC card, current security license, and driver’s license.
• Ability to pass an extensive background screening.
• Exceptional customer‑service orientation.

Required skills

• Basic phone and computer skills.

What we offer

• Full‑time schedule: Monday‑Friday, 8:00 am‑4:00 pm (40 hrs/week).
• Hourly wage of $17.00 with DailyPay option.
• Comprehensive benefits: medical, dental, vision, 401(k) with matching, PTO, paid holidays, disability and life insurance.
• Uniform provided at no cost and opportunities for career growth within a globally recognized security firm.