Clinic Operations Manager - Orthopedics & Podiatry

About the role

Ochsner Health is hiring a Clinic Operations Manager for its orthopedics and podiatry clinics in New Orleans. The role manages the daily operations of the clinics and provides reports to administration as needed. The position is sedentary and requires working a flexible schedule, sometimes more than 8 hours a day.

Key responsibilities

• Manage systems and relationships to ensure quality care, safety, regulatory compliance and patient satisfaction.
• Determine staffing levels and handle hiring, onboarding, performance reviews and progressive discipline with human resources.
• Act as practice unit liaison for system-wide information distribution and feedback.
• Monitor and distribute monthly or ad hoc operating reports to providers and review them with leadership.
• Assist with growth through business planning and special projects.
• Manage the physical and technology infrastructure.
• Stay current on federal, state and local laws, accreditation standards and regulatory requirements and ensure compliance.

Required profile

• High school diploma or equivalent.
• Either 7 years of related healthcare experience including 2 years of supervision or management, or a bachelor's degree with 3 years of related healthcare experience including 2 years of supervision or management, or a master's degree with completion of an administrative fellowship program.
• Ability to travel between facilities and work a flexible schedule.

Required skills

• Proficiency with computers, software and web-based applications.
• Effective verbal and written communication and presentation skills.
• Financial acumen, knowledge of financial statements and ability to analyze trends and recommend actions.