Retail Training Manager – US Northwest
Bvlgari · Région métropolitaine de Las Vegas
Job description
About the role
Bulgari Corporation of America seeks a Retail Training Manager to lead learning initiatives across the US Northwest region. Reporting to the Director of Training, North America, you will shape the training experience for Store Managers and Client Advisors, ensuring they deliver the iconic Bulgari client experience.
Key responsibilities
- Analyse existing training content, identify gaps and develop new materials.
- Upskill sales teams on high‑end watch knowledge and complications.
- Deliver and reinforce trainings on brand history, collections, selling techniques and storytelling.
- Conduct retail coaching, in‑store observations and provide feedback to Store Directors.
- Support onboarding of regional retail hires and localise central training initiatives.
- Plan, execute and follow‑up on in‑store trainings and store visits.
- Monitor eLearning platforms for the assigned market.
- Track and act on insights from Mystery Shop and Voice of Client programs.
- Participate in ad‑hoc projects and cross‑functional committees as required.
Required profile
- Minimum 5 years of sales and/or training experience in a luxury environment.
- Extensive watch knowledge; certifications such as FHH or GIA are a plus.
- Strong understanding of the competitive watch market and micro‑mechanics.
- Ability to travel domestically and internationally up to 50‑70 % of the time.
Required skills
- Proficiency with eLearning platforms.
- Advanced knowledge of Microsoft Office applications.
Questions fréquentes
Why are you reporting this job?
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 3 days ago
Expires 1 month from now
11 views · 0 applications
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Bvlgari
Région métropolitaine de Las Vegas
Related job offers
-
Classical School Teacher
Responsive Education Solutions Tyler -
Open Rank Professor in Higher Education & Learning Technologies
Inside Higher Ed Commerce -
Teaching Assistant Professor – Romance Studies
Inside Higher Ed Chapel Hill -
Assistant Professor of Mathematics (Tenure‑Track)
Inside Higher Ed Waterville -
Part-Time Chinese Language Teacher (Contractor)
Department of Operational Support New York