Intern – Programme Monitoring & Evaluation

About the role

The United Nations Department of Economic and Social Affairs is seeking a motivated intern to support the monitoring and evaluation of its programmes. The role will focus on the development and maintenance of “Cidy”, a Copilot Studio multi‑agent system that streamlines internal processes and provides administrative support to clients.

Key responsibilities

• Design and document the multi‑agent architecture, including roles, tools, handoffs and guardrails.
• Build agent topics, prompts and actions, and integrate them with permitted internal data sources.
• Develop and execute test plans for functional, regression and safety testing.
• Collect, clean, structure and version knowledge content, defining taxonomy and metadata.
• Support deployment activities such as environment configuration, release notes and user guidance.
• Monitor adoption, capture feedback and iterate on the solution.
• Triage issues post‑deployment, tune prompts, update knowledge sources and track performance metrics.

Required profile

• Enrolled in or completed a graduate programme, or in the final year of a bachelor’s degree (or equivalent).
• Fluency in written and spoken English; knowledge of French or another UN language is an advantage.
• Strong academic background in a field related to programme monitoring, evaluation or information management.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft PowerPoint.
• Proficiency with Microsoft Teams.