Computer Support Specialist – Technical Support for Faculty & Students

About the role

The Information Technology department at Texas A&M University‑Texarkana is seeking a full‑time Computer Support Specialist. You will provide technical assistance to faculty, staff, and students, ensuring smooth operation of classroom technology, office automation, and research tools.

Key responsibilities

• Assist technical staff with consultative services and desktop software support.
• Troubleshoot computing and connectivity issues across Windows and macOS environments.
• Provide guidance on hardware and software selection and usage.
• Demonstrate and train users on common and specialized applications.
• Develop internal documentation and support new technology deployments.

Required profile

• High School Diploma or GED.
• At least two years of related IT experience.
• Ability to multitask, work cooperatively, and maintain confidentiality.
• Eligibility to work in the United States without sponsorship.

Required skills

• Windows operating systems.
• macOS environments.
• Networking fundamentals.
• Audio/visual equipment handling.
• Wireless devices (smartphones, tablets, notebooks, iPads).
• Workstation, printer, and peripheral maintenance.
• Microsoft Word and Excel.
• ITIL knowledge.

What we offer

• Hourly wage of $15.00.
• Full‑time, permanent position.
• Opportunities to support a diverse academic community.