Community Support Specialist – Property Management

About the role

The Community Support Specialist supports Greystar’s financial operations for a portfolio of residential communities. Working from the corporate office in Memphis, the specialist handles accounting, bookkeeping, and resident/vendor financial interactions to ensure accurate financial reporting and revenue optimization.

Key responsibilities

• Process onsite operational expenses, reconcile work performed, confirm receipt of goods, and code expenses to the appropriate Chart of Accounts.
• Communicate with vendors, contractors, accounting teams, and property owners to facilitate timely payments.
• Interact with residents regarding account balances, collect delinquent payments, and enforce lease terms to maximize revenue.
• Assist with legal processes for regaining possession of apartments, including notice requirements and coordination with legal counsel.
• Prepare final accounting procedures, ensure accurate billing, and minimize liability for community damages.

Required profile

• Experience in accounting or bookkeeping within property management or real‑estate environments.
• Strong attention to detail and ability to reconcile financial data accurately.
• Effective communication skills for interacting with residents, vendors, and internal teams.
• Knowledge of lease enforcement and basic legal documentation processes.

Required skills