Systems Administrator – End‑User Technology

About the role

Glocomms is partnering with a global industrial materials manufacturer to find a Systems Administrator who will bridge the gap between Help Desk and Systems Administration. You will own endpoint platforms and collaboration tools, driving reliability, security, and automation to improve daily employee productivity.

Key responsibilities

• Manage and support end‑user devices, including provisioning, patching, and lifecycle management.
• Automate software deployments, updates, and routine IT workflows.
• Provide day‑to‑day IT support while streamlining processes to reduce manual effort.
• Administer and enhance Microsoft 365 tools such as Teams, SharePoint, and collaboration workspaces.
• Modernize workflows by replacing legacy or manual processes with automated, self‑service solutions.
• Create and maintain clear technical documentation for users and IT teams.

Required profile

• 3+ years of experience supporting users and systems in a business environment.
• Hands‑on experience with endpoint management, patching, scripting, and automation.
• Experience supporting collaboration platforms (messaging, document sharing, teamwork tools).
• Familiarity with IT ticketing systems and structured support workflows.
• Strong communication skills and ability to document technical processes clearly.
• Mindset focused on standardization, improvement, and automation.

Required skills

• Endpoint management
• Patching
• Scripting
• Automation
• Microsoft 365 (Teams, SharePoint)
• IT ticketing systems
• Microsoft Power Platform (nice to have)
• Mobile Device Management (MDM) solutions (nice to have)