Mail Clerk II

About the role

The Mail Clerk II supports Georgetown University’s mail services by providing courteous customer service and ensuring timely, accurate handling of incoming and outgoing mail and packages across campus locations.

Key responsibilities

• Greet customers courteously to create a welcoming experience.
• Operate mail service vehicles, including a large box truck, to pick up mail from USPS as needed.
• Receive, scan, sort, and deliver incoming mail and packages while maintaining chain of custody.
• Utilize package‑tracking software and locker systems to facilitate sorting and delivery.
• Deliver mail and packages to university departments and student locker banks according to assigned routes.
• Maintain cleanliness of all mail service vehicles.
• Perform additional mail‑related duties to support the department’s mission.

Required profile

• High‑school diploma or GED equivalent.
• At least one year of experience in a medium to large mailroom, preferably in a university setting.
• Valid driver’s license and ability to lift up to 70 lb; willingness to work overtime.
• Physical ability to stand, walk, push, bend, and reach for extended periods.
• Proficiency with computers, including word processing, spreadsheets, and email.

Required skills

• Word processing software
• Spreadsheet software
• Email communication tools