Community Associate – Pinecrest

About the role

Tanger is looking for a Community Associate to support the Pinecrest location. The role blends independent work with team collaboration, helping to create a welcoming environment for residents, shoppers, and tenants.

Key responsibilities

• Maintain open communication with center management, tenants, residents, shoppers, and vendors.
• Visit and inspect the property regularly, addressing resident and staff needs.
• Assist the Community Manager with leasing activities, including tours, move‑ins, and follow‑up with prospects.
• Support sales outreach and customer retention programs.
• Oversee contracted service vendors and coordinate facility‑related issues.
• Ensure housekeeping standards are met and update resident directories and signage.
• Respond to resident requests within 24 hours and escalate when necessary.

Required profile

• Strong communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Customer‑focused mindset with a proactive approach to problem solving.
• Organized and detail‑oriented, able to manage multiple tasks.

Required skills

What we offer

• Competitive salary
• Medical, dental, and vision benefits
• 401(k) match
• Paid time off, holidays, and volunteer hours
• Tuition reimbursement and wellness incentives
• Team member discounts and voluntary benefits