Appointment Business Center Scheduler I/II

About the role

The Appointment Business Center Scheduler I/II supports the University of Arkansas for Medical Sciences by managing patient appointment workflows, ensuring efficient scheduling, and providing frontline assistance to clinical teams. This full‑time, day‑shift position is essential for maintaining smooth operations within the health‑care environment.

Key responsibilities

• Schedule, modify, and confirm patient appointments using the institution’s scheduling system.
• Coordinate with physicians, nurses, and administrative staff to optimize appointment availability.
• Respond to patient inquiries and resolve scheduling conflicts promptly.
• Maintain accurate records of appointments and update patient information as needed.
• Ensure compliance with institutional policies and privacy regulations.

Required profile

• Current University of Arkansas System employee, student employee, or graduate assistant.
• Legal authorization to work in the United States.
• Strong organizational abilities and attention to detail.
• Ability to work day‑shift hours on campus.

Required skills

• Workday (experience with the Workday platform for scheduling and HR processes).

What we offer

• Medical, dental, and vision insurance for eligible staff and families.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement plan with up to 10% employer match.
• Basic life insurance up to $50,000.
• Career training, educational opportunities, and merchant discounts.
• Concierge prescription delivery on the main campus.