Administrative Assistant – Therapy Support (Full‑Time)

About the role

We are looking for a full‑time Administrative Assistant to support the therapy team at TruCare Living Center in Palestine, TX. You will play a key part in ensuring smooth administrative operations for orthopedic, neurological and cognitive therapy services.

Key responsibilities

• Obtain managed‑care authorizations for therapy services across multiple sites.
• Participate in department and facility meetings and relay relevant information.
• Inspect and audit therapy paperwork for completeness and accuracy before submission to insurers.
• Assist in obtaining physicians’ signatures on therapy documents.
• Update patient information in electronic medical record systems and managed‑care portals.
• Order therapy equipment and supplies as needed.
• Follow all safety regulations, policies and procedures.
• Perform other duties as requested.

Required profile

• High school diploma or equivalent.
• Prior experience in a similar administrative role.
• Strong written and verbal English skills; Spanish a plus.
• Ability to multitask, attention to detail and self‑initiative.
• Excellent customer‑service orientation.

Required skills

• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
• Experience using electronic medical record systems such as Optima/Net‑Healthcare Solutions or Point Click Care.
• Familiarity with managed‑care or medical online portals for service authorizations.

What we offer

• Competitive hourly wage of $15‑$17 based on experience.
• Comprehensive benefits package.
• Support from Ensign Services and a collaborative, values‑driven workplace.